Frequently Asked Questions
Everything you need to know about bringing modern design into your home.
What is the standard shipping timeframe for furniture?
In-stock items typically ship within 3-5 business days. For larger furniture pieces, delivery usually takes 2-4 weeks depending on your location and the selected white-glove service.
Do you offer international shipping?
Yes, A+R ships to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package dimensions.
What is your return policy for home decor?
We accept returns on most non-furniture items within 14 days of delivery, provided they are in original packaging. Please note that custom-made or special-order furniture pieces are final sale.
Are the products on A+R authentic?
Absolutely. We work directly with designers and authorized manufacturers to ensure every piece in our collection is a genuine, licensed original.
Can I request fabric or finish samples?
Yes, we offer material swatches for many of our upholstered seating and wood furniture lines. Please contact our concierge team to request specific samples for your project.
How do I track my order?
Once your order departs our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's portal to monitor your shipment's progress.